Technical Writing
EPW 311
Dr. Kristi Siegel
Associate Professor - English
Mount Mary College
EPW 331 accelerated - Wednesdays: 6:00 - 9:50 pm
NDH 249
Office Hours: Wednesday, 4:00 - 5:50 pm and by appointment
(414) 258-4810
preferred contact: siegelkr@mtmary.edu
general website: www.kristisiegel.com
Clutter is the disease of American writing. We are a society strangling in unnecessary words, circular constructions, pompous frills and meaningless jargon…But the secret of good writing is to strip every sentence to its cleanest components…Clear thinking becomes clear writing: one can’t exist without the other. —William Zinsser, On Writing Well
Materials and Text:
- Burnett, Rebecca. Technical Communication. 5th Ed., Heinle, 2001
- Folder to store my (endless) handouts
- A few blank diskettes
Note Regarding Online Syllabus:
I've linked to my own Word documents throughout this syllabus; if you miss class (don't!) or lose a handout, they are all available here.Your assignment descriptions are located in the week in which they are assigned. General handouts (e.g., the Word shortcut manual [32 pages], the web publishing manual [37 pages]) are located in the Handouts section below. The Links section provides links to supplementary websites on subjects such as writing mechanics, technical writing, design, and web publishing.
Course Objectives:
- to understand the purpose and process of technical writing;
- to create clear, accurate, and succinct content;
- to produce documents reflecting different types of technical communication such as technical descriptions, proposals, reports, web pages, and instructional manuals;
- to use mechanically and grammatically correct language in written and oral communication;
- to learn how to adjust technical content to meet the needs of a specific target audience;
- to appreciate principles of document design and how they enhance meaning;
- to give a professional oral presentation on the final project (web site).
Before Week One
In-Class Assignments 10% Instructions, Manual, Progress Report 30% Proposal 15% Oral Presentation 10% Participation 10% Final Portfolio 10%
- Read (skim) Chapters 1, 2, and 8; focus particularly on definition and types of technical writing, methods for achieving clarity, and determining audience
- Be prepared to discuss reading for first class (Jan 15)
- Fundamentals of Document Design - excellent website on design
Assignment:
- Note: Bring in one example of technical writing for first class.
- Websites:
Common Page Design (by David McMurrey)
Typography and Page Layout (by Ron F Wolley)Week One - January 15
- Orientation and Introductions
- Discussion of syllabus and scope of course
- Definition of technical writing and types of technical writing
- “Chopping block” of tech writing: clarity and audience
- Basic word processing shortcuts and techniques
- Working at Warpspeed with Word - Getting Started
- Working at Warpspeed with Word - Editing
- Working at Warpspeed with Word - Formatting
- Design principles – in class exercise
- Layout and Design Principles - website
- Layout and Design - website
Assignment:
- Read Chapters 13 and 15
- Bring in example of good technical design and example of poor technical design for next class (be prepared to explain why examples are good or poor).
- Visual design and Graphics – in-class work and assignments
- Summary Design document - Summarydesign.doc
- Memo re-design document - Wasson.doc
- Narrative strategies for writing technical content (in-class exercises and assignments)
- How to Put Your Reader into a Coma without Really Trying - handout
- Lego Block assignment explained - handout
Assignment:
- Read Chapter 17
- Lego Block assignment due on Jan 29
- Lego block presentations and task analysis
- Principles of technical descriptsion and instructions (in-class exercises and assignment)
- Structural-Fuctional Technical description assignment
- Effective technical descriptions - handout
- Instructional Chapter/manual assignment explained - in-class work and discussion - handout
- Writing Effective Instructions
- Progress/Status report explained and assigned - handout
Assignment:
- Read chapters 7 & 16
- Complete Report on Instruction manual - Feb. 5l
- Instructional Manual/Chapter due Feb 12
- Types of reports explained and discussed (in-class exercises and assignments).
- In-class work on Instruction manuals
- Principles of proposal writing
- In-class work on Web site Proposal - handout
- Status Report on Instructions' Manual collected
- Sign up for GeoCities web site
Assignment:
- Read handout on website design.
- Manual on using Yahoo! PageBuilder and FrontPage - handout
- Website - Creating a Basic Website Using FrontPage (Dr. Dennis Jerz)
- Read Internet links on website design and construction (below)
- Instruction manual due next class (Feb 12)
- WEBSITE ASSIGNMENT - <-- Did that catch your eye? handout
- Proposals and Grants (cont.)
- Instruction Manuals collected
- In-class exercises and assignments
- In-class work on Website Proposal· In-class work on Web pages – design, techniques, and writing effective web text
- Oral Presentation assigned
Assignment:
- Web site proposal due Feb 19
- Read suggested Internet Links
- Website Proposal collected and discussed
- In-class work on webpages
- In-class work and discussion on presenting effective oral communication – film on effective oral presentations - handout
- Explanation of Final Portfolio (handout)
Assignment:
- Read Chapters 9 & 18
- In-class work on websites
- In-class work on oral presentations
- In-class work on final portfolios
Assignment:
- Complete website, oral presentation and final portfolio for Mar 3
- Oral Presentation on Website
- Assessments of Oral presentations
- Task Analysis
- Final Portfolios collected
- Course evaluations
Handouts:
- How to Build Lame Websites - Charlie Morris
- Society for Technical Information - STC
- Professor Charles Darling's Guide to Grammar and Writing - excellent information and interactive quizzes
- National Writers Union - job information and articles for freelance writers
- Webopedia - Online Dictionary of Computer and Internet terms - decode the jargon!
- Writers Write - comprehensive resource on books, writing, and publishing
- Hotjobs.com - enter "technical writer" as a search term and get some idea of the high demand for this profession.
- Web Clip Art - tons of links to free clipart and other web graphics - don't get carried away!
- Working at Warpspeed with Word 97/2000's Shortcuts:
Part 1 - Getting Started
Part 2 - Editing tips
Part 3 - Formatting tips- Basic Principles of Document Design handout
- Elements of Page Design
- How to Put Your Reader into a Coma without Really Trying - Eliminating Wordiness
- Effective technical descriptions
- Instructions for Using FullShot
- Website design pointers
- Building a basic website - manual
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